Support Center

Contact & Support

Need help with your account, collaborations, payments, or platform access? Our team is here to help.

Connect your social accounts

Step-by-step guides for every platform, permissions, and troubleshooting.

Open connection guide →

General Support

Hiya Support Team

24–48 hour response

We typically respond within 24–48 hours. Include your account email and a brief description of your issue.

Business & Partnerships

Business Inquiries

For partnerships, onboarding assistance, enterprise access, or business inquiries.

Safety & Reporting

Report a Safety Issue

If you need to report harassment, abuse, fraud, impersonation, or platform misuse, please use our reporting tool or contact our support team directly.

Platform Status

Hiya is currently in active development and beta preparation. Some features, response times, and platform functionality may evolve as we continue improving the platform. We appreciate your patience and feedback.

© 2026 Hiya · Built for creators and the brands that love them.