Billing & Subscription Terms

Paid subscriptions renew automatically unless canceled before the renewal date.

Subscription plans may include monthly billing, annual billing, or promotional trial access.

Creator Explorer Access (Free Trial):

• 12-day free trial
• Does not include monetization functionality
• Does not allow participation in paid collaborations
• Expires after trial duration unless upgraded

Creator Pro ($7.99/month):

• Renews monthly unless canceled
• Full monetization and collaboration features
• Automatic renewal with recurring billing

Business Explorer (12 Days):

• No credit card required
• Does not automatically convert to a paid subscription
• Expires after 12 days unless upgraded

Business Pro ($39.99/month):

• Renews monthly unless canceled
• Full discovery, campaign, and collaboration features
• Automatic renewal with recurring billing

Users may cancel subscriptions through account settings at any time. Cancellation prevents future billing but does not retroactively refund prior charges.

Unless otherwise required by law:

• Subscriptions are non-refundable
• Partial months are not prorated
• Unused subscription time is not refunded

Subscription and collaboration payments are processed securely by Stripe. When Hiya uses Stripe-hosted checkout, payment details such as full card numbers and CVV are entered directly with Stripe and are not stored by Hiya.

If payment fails:

• Account access may be limited
• Subscription features may be suspended
• Retry billing attempts may occur

Hiya reserves the right to modify pricing with reasonable notice.