Acceptable Use Policy

Effective Date: May 12, 2026

Hiya is a professional marketplace. All users must comply with these guidelines to maintain a trustworthy, productive platform for creators and businesses.

Use of the platform is also subject to our Terms of Service and Privacy Policy.

1. Prohibited Activities

Users may not:

  • Spam creators or businesses with repeated unsolicited offers
  • Create fake or fraudulent accounts
  • Manipulate platform metrics or engagement data
  • Abuse offer systems or exploit features
  • Engage in fraud, deception, or misrepresentation
  • Impersonate brands, creators, or other users
  • Harass, threaten, or abuse other users
  • Upload malicious software or harmful content
  • Scrape platform data without permission
  • Engage in unlawful activity

2. Account Integrity

Accounts must:

  • Provide accurate and truthful information
  • Maintain honest representations of business or creator identity
  • Accurately represent follower counts and engagement metrics
  • Not misrepresent credentials or capabilities

3. Collaboration Expectations

Users agree to:

  • Honor collaborations and agreements made through the platform
  • Fulfill agreed-upon deliverables and timelines
  • Communicate professionally with collaborators
  • Respect intellectual property rights
  • Process payments and payouts as agreed
  • Ship products as promised

4. Content Guidelines

Submitted content must not:

  • Violate intellectual property rights
  • Contain hate speech or discriminatory content
  • Be sexually explicit or exploitative
  • Promote illegal activity
  • Be defamatory or libelous
  • Violate privacy or confidentiality

5. Enforcement & Consequences

For violations, Hiya may:

  • Impose cooldown restrictions on account actions
  • Limit feature access
  • Suspend account temporarily
  • Remove content
  • Permanently terminate the account
  • Report to legal authorities where required

Repeated abuse will result in escalating consequences.

Questions about our policy?