Acceptable Use Policy
Effective Date: May 12, 2026
Hiya is a professional marketplace. All users must comply with these guidelines to maintain a trustworthy, productive platform for creators and businesses.
Use of the platform is also subject to our Terms of Service and Privacy Policy.
1. Prohibited Activities
Users may not:
- Spam creators or businesses with repeated unsolicited offers
- Create fake or fraudulent accounts
- Manipulate platform metrics or engagement data
- Abuse offer systems or exploit features
- Engage in fraud, deception, or misrepresentation
- Impersonate brands, creators, or other users
- Harass, threaten, or abuse other users
- Upload malicious software or harmful content
- Scrape platform data without permission
- Engage in unlawful activity
2. Account Integrity
Accounts must:
- Provide accurate and truthful information
- Maintain honest representations of business or creator identity
- Accurately represent follower counts and engagement metrics
- Not misrepresent credentials or capabilities
3. Collaboration Expectations
Users agree to:
- Honor collaborations and agreements made through the platform
- Fulfill agreed-upon deliverables and timelines
- Communicate professionally with collaborators
- Respect intellectual property rights
- Process payments and payouts as agreed
- Ship products as promised
4. Content Guidelines
Submitted content must not:
- Violate intellectual property rights
- Contain hate speech or discriminatory content
- Be sexually explicit or exploitative
- Promote illegal activity
- Be defamatory or libelous
- Violate privacy or confidentiality
5. Enforcement & Consequences
For violations, Hiya may:
- Impose cooldown restrictions on account actions
- Limit feature access
- Suspend account temporarily
- Remove content
- Permanently terminate the account
- Report to legal authorities where required
Repeated abuse will result in escalating consequences.
Questions about our policy?